Loyalty Points

The Loyalty Points Program allows you to earn points for certain actions you take on the site. Points are awarded based on making purchases and customer actions.

Benefits of Loyalty Points for Registered Customers

Once you register you will be able to earn and accrue loyalty points, which are then redeemable at time of purchase towards the cost of your order. Loyalty points are an added bonus to your shopping experience on the site and just one of the ways we thank you for being a loyal customer.

Earning Loyalty Points

Loyalty points can currently be earned for the following actions:

  • Making purchases - every time you make a purchase you earn points based on the price of products purchased and these points are added to your Reward Points balance.
  • Registering on the site.
  • Subscribing to a newsletter for the first time.

Loyalty Points Exchange Rates

The value of loyalty points is determined by an exchange rate of both currency spent on products to points, and an exchange rate of points earned to currency for spending on future purchases.

Redeeming Loyalty Points

You can redeem your loyalty points at checkout. If you have accumulated enough points to redeem them you will have the option of using points as one of the payment methods. The option to use loyalty points, as well as your balance and the monetary equivalent this balance, will be shown to you in the Payment Method area of the checkout. Redeemableloyalty points can be used in conjunction with other payment methods such as credit cards.

Loyalty Points Minimums and Maximums

Loyalty points may be capped at a minimum value required for redemption. If this option is selected you will not be able to use your loyaty points until you accrue a minimum number of points, at which point they will become available for redemption.

Loyalty points may also be capped at the maximum value of points which can be accrued. If this option is selected you will need to redeem your accrued points before you are able to earn more points.

Managing Loyalty Points

You have the ability to view and manage your points through your Customer Account. From your account you will be able to view your total points (and currency equivalent), minimum needed to redeem, whether you have reached the maximum points limit and a cumulative history of points acquired, redeemed and lost. The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding points, including expiration notifications.

Loyalty Points Expiration

Loyalty points can be set to expire. Points will expire in the order from which they were first earned.

Note: You can sign up to receive email notifications each time your balance changes when you either earn, redeem or lose points, as well as point expiration notifications. This option is found in the Loyaly Points section of the account area.